Hours of operation over Christmas and New Year Period 2026/27
Ireland office opening hours (GMT time)
| Wednesday, 23 December | 08:30 – 17:00 |
| Thursday, 24 December | 08:30 – 12:30 |
| Friday, 25 December | Closed |
| Monday, 28 December | Closed |
| Tuesday, 29 December | 08:30 – 17:00 |
| Wednesday, 30 December | 08:30 – 17:00 |
| Thursday, 31 December | 08:30 – 12:30 |
| Friday, 1 January | Closed |
| Monday, 4 January | Offices re-open and usual business hours apply henceforth |
We will certainly endeavour to process any requests received after these dates prior to 31 December; however, we cannot guarantee completion within this timeframe, in particular where the transaction is subject to a third parties’ action outside of our control.
New Business and Full Surrenders
New business and full surrender applications must be submitted by 17:00 (GMT) Friday, 4 December. Applications completed by Friday, 11 December will be included in the following weeks’ commission run.
Above is subject to the incoming requirements and premiums, including clear source of funds and client due diligence meeting our requirements.
Top-ups and Partial Surrenders
Top-up and partial surrender requests must be submitted by 17:00 (GMT) Friday, 11 December.
We reserve the right to delay payment where settlement of any required sale is not received or where dealing criteria such as market value adjusters, weekly or monthly dealing timings or notice periods apply.
Commission payments (Unit Linked and Portfolio Bond Policies)
Last commission run before Christmas will be Wednesday, 23 December.
The next commission run will take place on Wednesday, 30 December.
Credit Card Collections (Unit Linked Policies)
Credit card collections for all products will continue throughout Christmas and the New Year.
Dealing and Surrenders (Portfolio Bond Policies)
Portfolio Bond Dealing Desk cut-off times before the festive period:
| Asian Equities/Bonds | 15:30 (GMT) Friday, 18 December |
| European/US Equities/Bonds | 15:30 (GMT) Tuesday, 22 December |
| Unit Trusts | 10:30 (GMT) Thursday, 24 December |
Re-Registration – 10:30 (GMT) Monday, 21 December
Between Christmas and New Year that Utmost Irish offices are open, the PB Dealing Desk cut-off times will be as follows:
| Wednesday, 30 December | Thursday, 31 December | |
| Unit Trusts | 10:30 (GMT) | 10:30 (GMT) |
| Asian/European Equities/Bonds | 14:30 (GMT) | 10:30 (GMT) |
| US Equities/Bonds | 14:30 (GMT) | N/A |
Finally, we would like to take this opportunity to thank you for your support in 2026 and wish you all a Happy Christmas and prosperous New Year.